It is widely recognized that the most successful schools are known for excellent communications with teachers, students, parents, and the community at large. This course will focus on effective two-way communications skills, the use of appropriate oral, written, and electronic communication and collaboration, as well as effective systems for building and maintaining relationships with all stakeholders.

Activities will include a crisis scenario in which decisions must be made with regard to communicating with parents; a roll play seeking to re-engage a business partner who has had a negative experience with school members in the past, and other relevant exercises.

Reflection Logs and Key Terms will be completed following the Reflection Journal and Key Term Guide sheets distributed to participants. Participants keep these information sheets in their own portfolios to be used for future reference. The administrator of this program may elect to review such portfolios at will or at particular junctures in the program.